18 September 2006 Reading (finished)

• Chapter Twelve:
• I can't believe that there are people who think service jobs don't require computer literacy. How do they think administrative assistants get typing and scheduling done? How do they think mechanics figure out where the parts they need are? Everyone working today, I would argue, has to have some sort of computer literacy in order to perform their job functions. That's why technological gaps are so problematic; it leaves the future workforce in a state of imbalance -- a situation where "equal opportunity" doesn't mean a whole lot.